Questions
Frequently Asked Questions
Shipping
U.S. orders ship within 1–2 business days and arrive in 3–5 business days via standard shipping. Expedited options are available at checkout.
Yes, we currently ship to Canada, the UK, and the EU. International shipping rates and delivery times are calculated at checkout.
You'll receive a tracking link by email as soon as your order ships. You can also check status under My Account → Orders.
Returns & Exchanges
We accept returns within 30 days of delivery for unworn items with tags attached. Refunds are issued to your original payment method within 5–7 business days.
Yes — start an exchange from My Account → Orders, or contact us and we'll set one up for you at no extra cost.
Return shipping is free for U.S. orders. International returns are the customer's responsibility unless the item arrived damaged or incorrect.
Sizing & Product
Each product page includes a detailed size chart with body measurements. If you're between sizes, we generally recommend sizing up for outerwear and true to size for shirting.
We work with a small group of factories in Portugal, Italy, and the U.S. that we've partnered with for years. Each product page lists its country of origin.
Most wool pieces can be spot-cleaned and steamed rather than dry cleaned. Raw denim should be washed cold and inside-out, sparingly, to preserve the fade.
Still Have Questions?